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Alarm Response

Protect your business with 24/7 alarm response from Securitas. Our trained mobile security officers respond to alarm activations, assess the situation and take appropriate action to help protect your people, property and operations.

Securitas security officer responding to an alarm at a client site

The challenge

Immediate action when it matters most

When an alarm is activated, trained security professionals can be dispatched to your site according to agreed response procedures. They assess the situation, check the premises and take appropriate action based on what they find.

Securitas security officer beside a mobile patrol vehicle

Our solution

Why choose Securitas for alarm response?

Securitas combines trained mobile security officers, clear response procedures and security technology to help businesses respond effectively when an alarm is activated.

Our alarm response services are planned around your sites, operating requirements and security risks. When an alarm requires on-site attention, our officers follow agreed procedures to inspect the premises, assess the situation and take appropriate action.

Alarm response can also work alongside services such as alarm monitoring, mobile patrols, video surveillance and access control, creating a more connected approach to protecting your business.

A hand holding black alarm device

Benefits

Benefits of professional alarm response

24/7 alarm response
Our mobile security teams are available around the clock to respond to alarm activations according to agreed procedures, helping reduce potential disruption and security risks.
Trained security professionals
Rely on trained security officers who follow agreed procedures to assess incidents and respond appropriately.
Thorough on-site checks
Our officers inspect relevant areas, including doors, windows and access points, to identify potential signs of intrusion or other issues that may have triggered the alarm.
Comprehensive risk assessment
After each incident, we share clear findings and recommendations to help you reduce future risks and strengthen your overall security.

Build your solution

Build a connected security solution

Combine alarm response with other Securitas services to strengthen protection across your sites. Alarm monitoring, mobile patrols, video surveillance and access control can work together to help detect incidents, coordinate response and provide greater visibility across your security operations.

Security person is holding keys
Keyholding
Discover our Keyholding services, your trusted solution for managing access to your business premises
Explore Keyholding
Two patrolling Securitas security guards run to an ongoing burglary alarm after closing time
Mobile Patrol (Guard)
With Mobile Guarding, our trained guards visit your locations - at scheduled or unannounced times - to check for risks, prevent incidents, and resolve any issues before they escalate.
Explore Mobile Patrol (Guard)

    Security with the MySecuritas app

    Stay informed

    MySecuritas keeps you informed every step of the way. Receive real‑time alerts for alarm events, access reports as soon as they’re ready, and manage all your security information from one secure, easy‑to‑use dashboard.
    Opened laptop and mobile phone displaying MySecuritas dashboard

    Security with the MySecuritas app

    Get the details you need

    MySecuritas gives you full visibility and control over your security operations. Receive real‑time notifications for alarm events, access detailed incident reports as soon as they’re available, and stay informed on everything from minor issues to critical situations. All security information is centralized in one secure, easy‑to‑navigate platform—so you can quickly focus on what matters most and make confident, timely decisions.
    Opened laptop and mobile phone displaying MySecuritas dashboard

    Security with the MySecuritas app

    Leverage insights. Improve security.

    MySecuritas turns security data into actionable insight. The platform provides clear statistics and analysis to help you identify trends, spot patterns, and uncover opportunities for improvement. With this visibility, you can continuously enhance safety and operational efficiency. Data can also be downloaded and shared with your team to support informed decision‑making and ongoing optimization.
    Open laptop is displaying MySecuritas dashboard

    Security with the MySecuritas app

    Stay in control with self-service tools

    MySecuritas gives you full control over your security operations. Easily manage site access, assign tasks, order additional services, and keep your team informed in real time. With intuitive, self‑service tools, you can act quickly, stay flexible, and keep everything running smoothly—without waiting for support. All the tools you need to manage your security organization are in one place, helping you stay in control at all times.
    Clients working on MySecuritas dashboard
    • FAQs

      Frequently asked questions about alarm response

      Find quick answers to common questions about our services and ways of working. If you still have open questions or want to talk about your specific situation, you can always get in touch with one of our security experts.

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