Skip to main content
02-6325-9200

Lone Worker Protection

Protect employees who work alone with a dedicated safety solution that connects them to Securitas experts 24/7. With GPS, indoor positioning and man-down detection, we help you respond fast when something goes wrong.

Personal Protection Alarm device on the belt of a lone worker inside the building

The challenge

Many employees work alone without direct support

In many organisations, employees work alone or away from colleagues for extended periods. Long-haul truck drivers, employees in single-staffed locations, warehouse staff and maintenance teams may have no colleagues nearby if something happens. If they fall, feel threatened or experience an emergency, getting help quickly can be challenging. This creates real risks for employee safety and highlights the importance of having appropriate support in place.

Lone worker in the office

Our solution

Lone Worker Protection connects your people to help 24/7

Securitas Lone Worker Protection gives your employees a direct, remote connection to our Securitas Operations Center (SOC) around the clock.

Using either a Personal Protection Alarm (PPA) device or a smartphone app, lone workers can trigger an alarm with a panic button or automatically through man-down detection.

GPS and indoor positioning can help us quickly locate the person, assess the situation and coordinate the appropriate response.

Personal Protection Alarm device on the belt of a lone worker

Options

Choose the right protection for your lone workers

You can provide Lone Worker Protection through a dedicated Personal Protection Alarm (PPA) device or through our smartphone application.

The PPA is a portable or wearable device designed specifically for lone workers who need a robust, independent safety tool.

The smartphone app is available on both iOS and Android and uses the phone’s capabilities to deliver the same protection.

This flexibility makes it easy to match the solution to different roles and preferences in your organisation.

Personal Protection Alarm device in the hand of a lone worker

For your business

Support a safer working environment

Providing appropriate support for employees who work alone is an important part of workplace safety. Lone Worker Protection gives employees a reliable way to request assistance and helps organisations respond quickly when an incident occurs.

By providing greater visibility and structured response procedures, businesses can strengthen their approach to lone worker safety and help create a safer working environment.

Pharmacy employee wearing a Securitas Lone Worker device on the shop floor

Benefits

Why Lone Worker Protection matters for your people and your business

24/7 expert support from Securitas Operations Center
Your lone workers are never truly alone. Our Securitas Operations Center (SOC) provides real-time alarm monitoring around the clock. Professionally trained, experienced security operators receive alerts, assess the situation and coordinate the right response whenever an alarm is triggered.
Fast, accurate location in emergencies
High-tech global positioning system (GPS) gives our SOC accurate and fast access to your employee’s location in emergency situations. Indoor positioning using Wi‑Fi access points and beacons can further pinpoint the exact location inside buildings, helping us direct support to the right place quickly.
Automatic man-down detection
Man-down detection means alerts can be triggered when the device detects a loss of verticality, such as a fall or collapse. This helps ensure that help can be on the way even if the lone worker is unable to press a panic button themselves.
Flexible devices and apps
Lone Worker Protection can be delivered through a dedicated Personal Protection Alarm (PPA) device or through our smartphone application on iOS and Android. This flexibility lets you choose the right option for different roles, environments and user preferences.
Support for legal and health & safety compliance
By providing a structured lone worker safety solution, you support your legal and health & safety obligations. The service helps demonstrate duty of care and provides evidence of your investment in protecting employees who work in isolation.
Mobile dispatch and key-holding options
When needed, Securitas mobile services can be dispatched to provide additional support on-site. Key-holding services can be added so our teams can access your sites if a lone worker is not able to, helping local authorities or responders reach the right area quickly.

Is Lone Worker Protection the right fit for you?

Answer a few quick questions and get a simple overview of your lone worker risks and possible next steps. In just a few minutes, you’ll see if this service matches your sites, roles and working patterns.

Start self-assessment

Build your solution

Build a connected solution around your people

Lone Worker Protection is one part of how we keep your people safe. By combining it with other Securitas services, we can build a tailored security solution that fits your sites, working patterns and risks. Together, these services can be combined into a custom-made solution for your organization.

A MacBook displaying an alarm overview in Securitas' security and customer portal MySecuritas.
MySecuritas
See alarms, reports and trends in one place and stay informed about your lone workers and other security events.
Learn more
Two patrolling Securitas security guards run to an ongoing burglary alarm after closing time
Mobile Patrols
Add mobile guards who can respond on-site when a lone worker alarm is triggered or when support is needed.
Learn more
Security person is holding keys
Key-holding
Let us hold your keys so we can access your sites quickly in an emergency or when a lone worker cannot.
Learn more
Securitas CCTV camera on the checkpoint
Remote Video Solutions
Combine lone worker safety with remote video monitoring for higher-risk areas and critical locations.
Learn more
Female Securitas operator monito alarms on the computer screen
Alarm Monitoring
Connect your technical alarms and lone worker alerts to the same Securitas Operations Center for a unified response.
Learn more
Security advice: A Securitas employee explains a security concept on an iPad
Risk Assessment & Consulting
Work with our experts to assess your lone worker risks and design the right mix of technology and response.
Learn more

    Stay informed, stay confident

    Stay connected with what matters most.

    MySecuritas sends you notifications as soon as alarm events happen, so you’re always informed about important situations. 

    You can access reports right away when they’re ready, meaning you won’t be left waiting for updates.

    All your security information is in one place, easy to find and available whenever you need it.

    Macbook and phone showing a risk prediction module in MySecuritas.

    Get clear details when they matter most

    Stay informed and in control with clear details about every event.

    MySecuritas lets you quickly check detailed reports so you know exactly what’s happened, whether it’s a small issue or something more serious.

    You can easily see important events as they happen, so you can focus on what really needs your attention. 

     

    With MySecuritas, you have the tools to make the right decisions quickly and confidently.

    Computer and app showing MySecuritas

    Use insights to make better decisions

    Use the information in MySecuritas to improve how you handle security.

    The platform shows you useful statistics and highlights, helping you spot patterns and learn what’s working well.

    You can also see key trends and find areas where things could be improved. If needed, you can download the data to share it with your team.

    With MySecuritas, you can use what you’ve learned to make your organization even better.

    MySecuritas shows statistics about security

    Stay in control with self-service tools

    Take charge of your security with the easy-to-use tools in MySecuritas.

    You can manage your organization and decide who has access to what, making it simple to stay in control.

    Many tasks can be handled on your own, so you don’t need to wait for help. The platform also makes it easy for your team to stay updated and work together.

    With MySecuritas, you can act quickly and keep everything running smoothly.

    PC showing the administration module in MySecuritas.
    • FAQs

      Frequently asked questions about Lone Worker Protection

      Here are some of the questions we often hear from customers. Didn’t find your answer?

    Need to protect your lone workers?

    Our security experts can help you choose the right mix of devices, apps and response services for your lone workers. Tell us about your sites and working patterns, and we’ll suggest a solution that fits.

    Call us
    02-6325-9200
    Sorry, we don't support this browser. To enjoy our website, try using a newer browsers like Chrome, Safari, Firefox, or Edge.