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Professional front of house reception & security

Create a welcoming, professional and secure first point of contact with Securitas Front of House Reception & Security. Our trained professionals support reception, visitor management and security procedures while helping your workplace run smoothly.

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The challenge

Creating a welcoming and secure front of house

Your reception is often the first point of contact for employees, visitors and contractors. Managing visitors, controlling access and maintaining a professional experience can become challenging without the right people and procedures in place.

Front of house teams need to balance hospitality and efficient service with awareness of potential security risks.

Security officers managing a reception at a client site

Our solution

Why choose Securitas for Front of House Reception & Security?

Our Front of House Reception & Security service brings reception, visitor support and security awareness together in one professional service.

Trained personnel can welcome visitors, support access procedures, manage front desk activities and respond to situations according to agreed site procedures.

Where appropriate, the service can be delivered through our STARS concept and combined with other Securitas services to provide a more integrated approach to workplace security.

Securitas officer on reception duty

Benefits of Front of House Reception & Security

Professional first impression
Create a welcoming and professional experience for employees, visitors and contractors.
Security-aware front of house personnel
Trained professionals remain attentive to security while carrying out everyday reception responsibilities.
Effective visitor management
Support visitor registration, access procedures and the smooth movement of people through your workplace.
Efficient front desk operations
Bring reception and selected security responsibilities together to support smoother day-to-day operations.
Tailored to your workplace
Adapt the service to your facilities, visitor flows, operational requirements and company environment.

Build your solution

Build a connected workplace security solution

Front of House Reception & Security can work alongside professional guarding, access control, video surveillance and remote monitoring. Together, these services can create an integrated security solution tailored to your workplace and operational needs.

Proactive Security Vigilance
Beyond greetings, our STARS team maintains a discreet, vigilant security presence. Trained in observation, they calmly identify and address potential concerns, ensuring a continuously safe environment.
Explore Frontline Security
Integrated Access & Delivery Control
STARS professionals expertly manage access points and secure delivery processes. They ensure only authorized entry and efficient handling of incoming items, enhancing oversight and reducing risks.
Explore Access Control Solutions

    Security with the MySecuritas app

    Stay informed

    MySecuritas keeps you informed every step of the way. Receive real‑time alerts for alarm events, access reports as soon as they’re ready, and manage all your security information from one secure, easy‑to‑use dashboard.
    Opened laptop and mobile phone displaying MySecuritas dashboard

    Security with the MySecuritas app

    Get the details you need

    MySecuritas gives you full visibility and control over your security operations. Receive real‑time notifications for alarm events, access detailed incident reports as soon as they’re available, and stay informed on everything from minor issues to critical situations. All security information is centralized in one secure, easy‑to‑navigate platform—so you can quickly focus on what matters most and make confident, timely decisions.
    Opened laptop and mobile phone displaying MySecuritas dashboard

    Security with the MySecuritas app

    Leverage insights. Improve security.

    MySecuritas turns security data into actionable insight. The platform provides clear statistics and analysis to help you identify trends, spot patterns, and uncover opportunities for improvement. With this visibility, you can continuously enhance safety and operational efficiency. Data can also be downloaded and shared with your team to support informed decision‑making and ongoing optimization.
    Open laptop is displaying MySecuritas dashboard

    Security with the MySecuritas app

    Stay in control with self-service tools

    MySecuritas gives you full control over your security operations. Easily manage site access, assign tasks, order additional services, and keep your team informed in real time. With intuitive, self‑service tools, you can act quickly, stay flexible, and keep everything running smoothly—without waiting for support. All the tools you need to manage your security organization are in one place, helping you stay in control at all times.
    Clients working on MySecuritas dashboard
    • FAQ

      Frequently asked questions about Front of House Reception & Security

    Ready to enhance your front of house?

    Create a welcoming, professional and secure environment for your employees and visitors. Tell us about your workplace, reception needs and security requirements, and our team will help you find a Front of House Reception & Security solution tailored to your business.

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